Whether in your personal or work life, you will meet people who have a hearing impairment. They may be an elderly relative; perhaps a work colleague; or indeed if you are in a public-facing role, you may meet deaf and hard of hearing people as your customers or clients. Learning how to communicate effectively and sympathetically with deaf people makes sense and will have immediate benefits in all aspects of your life.

GDA is an award-winning not-for-profit organisation, which supports and is staffed by deaf and hard of hearing people. We specialise in Understand Deafness courses, because it's what we know and we have seen the difference raising awareness can make. To care workers, education and training bodies, emergency services, hospital and health centre staff, transport bodies and breakdown services, friends, family members and partners. 

Our flexible distance courses mean you can fit learning around your busy work day, completing one or more of our unique programmes at a pace that is convenient to you. 

Here is how one learner rated our film Understanding Me, I Have Hearing Loss:

Last week my mandatory training needed updating in equality and diversity so I watched the film. . .

What can I say except, amazing, thought provoking, sensitive, educational, dynamic, the list goes on.

Recently I was talking with a colleague who displayed some of the behaviour highlighted in the film. I immediately started to think of the 'top ten tips' to help this colleague and found myself amending the way I continued my discussion. . .I can sincerely say that I wouldn't have noticed this or adjusted anything prior to watching the film. Thank you for bringing all the small things that clearly make such a BIG difference to my attention.'

L.S. Gloucestershire Care Services NHS Trust.

You can enrol on one or more of our on-line courses as an individual learner for up to 10 learners. If you would like to make a multiple purchase for more than 10 learners, then do get in touch with us as we are pleased to offer a significant discount to larger teams and organisations. For more information email understanddeafness@gda.org.uk or call 01452 372999.

Understand Deafness is an online deaf awareness training service provided by Gloucestershire Deaf Association (GDA). Gloucestershire Deaf Association (GDA) is a registered charity no. 1015937 and also a company registered in England and limited by guarantee no. 2692718.

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